Privacy Policy

Last Revised: November 25, 2024

This Privacy Policy applies to the website produced and maintained by Child Advocates of Contra Costa County (the “Site”). This policy explains how we collect, use, and protect your personal information to help you make informed decisions about using our Site. Please review this Privacy Policy carefully before using our Site or submitting any personal information. By using our Site, you agree to the terms of this Privacy Policy. Child Advocates of Contra Costa County reserves the right to update this policy at any time and will indicate the last revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

What Personal Information Do We Collect?

Child Advocates of Contra Costa County supports and promotes court-appointed volunteer advocacy for abused and neglected children. To further this mission, we collect personal information actively (information you provide) and passively (information automatically collected).

Active Collection

We collect personal information you voluntarily provide, such as:

  • Name, address, phone number, and email when you donate, register for events, or fill out forms.
  • Credit card information, which is used only to process transactions securely.
  • Survey or contest responses and comments or questions submitted via email.

Passive Collection

We collect certain information automatically using:

  • Cookies: Cookies track user activity to enhance your experience on our Site. They may collect information like browser type and preferences. You can block or delete cookies through your browser settings, though this may limit some functionality of the Site.
  • Log Files: Log files capture IP addresses to analyze trends, manage the Site, and gather aggregate demographic information. IP addresses are not linked to personal identifiers.

How Do We Use the Personal Information We Collect?

Child Advocates of Contra Costa County uses the information collected to:

  • Contact you about Site usage, programs, services, or events.
  • Respond to inquiries and comments.
  • Develop and improve the Site, programs, and services.
  • For internal purposes, including marketing, promotions, and fundraising.
  • For specific purposes related to our mission, such as advocacy for children.

What Personal Information Do We Share With Third Parties?

We do not sell your personal information. Information may be shared with:

  • Third-party service providers (e.g., payment processors) to facilitate programs or transactions.
  • Partner organizations as needed to deliver specific services.
  • Legal entities when required by law or to protect Child Advocates’ rights, users, or the public.

We may share non-personally identifiable aggregate data for analysis purposes.

Links to Third-Party Sites

Our Site may contain links to external websites. Child Advocates of Contra Costa County is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these sites.

What Steps Do We Take to Protect Your Information

We use reasonable security measures, including:

  • Encryption (e.g., SSL) for processing credit card transactions.
  • Password-protected systems and ongoing employee training to safeguard data.

However, no method of data transmission or storage is entirely secure.

How Can You Verify or Update Your Information?

You may contact us at casa@cccocasa.org to verify, correct, or delete personal information, unless needed for ongoing services or transactions.

What Choices Do You Have Regarding Your Information?

You can opt out of communications by contacting us at casa@cccocasa.org. Opting out may affect your access to certain services or updates.

What Choices Do You Have Regarding Your Information?

If you have questions or concerns about this Privacy Policy, contact us at:

Email: casa@cccocasa.org
Address: 2151 Salvio Street, Suite 295, Concord, CA 94520

 

This policy aligns with California’s privacy laws, including the California Consumer Privacy Act (CCPA), ensuring transparency and user rights regarding data collection and usage.

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